Executive Director

SUMMARY: Under the direction of the Area Manager of Operations, this position is responsible for ensuring that the programs and services delivered are consistent with American House’s philosophy of Senior Living and management of daily operations.


ESSENTIAL DUTIES AND RESPONSIBILITIES:  This is a brief summary of the essential duties and responsibilities of the Executive Director. The Executive Director Manual provides a detailed overview of the responsibilities and expectations of the Executive Director. Other duties may be assigned as needed.


  • Ensure the highest quality of customer service is available for our residents.
  • Create and maintain a high level of resident and employee satisfaction.
  • Responsible for sales initiatives and community outreach as described and outlined in the BILD sales system.
  • Perform welcome orientation with new residents.
  • Network with local groups to generate community awareness of American House.
  • Update knowledge and industry trends to keep your Community in the main stream regarding services, amenities, and competition.
  • Proficiency with software applications/programs/tools used by American House.
  • Responsible for preparing and submitting Monthly Executive Summary Report.
  • Assist in developing and achieving the operating budget.
  • Maintain regulatory compliance where applicable.
  • Be familiar with and practice the job duties listed in the Executive Director Manual. 
  • Hire and supervise employees, ensuring adequate staffing.
  • Verifying staff are in proper uniforms daily.
  • Responsible for knowing all information in the employee-handbook.



QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.


  • Degree in healthcare, gerontology, business or related field preferred
  • Two years minimum experience in managing a senior living residences preferred
  • Ability to read and interpret financial statements and manage a budget preferred
  • Experience in sales and marketing preferred
  • Supervisory experience preferred
  • Excellent communication skills and a compassion for older adults
  • Must possess a valid driver’s license.





Ability to read, analyze, and interpret facility forms, signs and product instructions.  Ability to speak clearly and interpret verbal communication.

Fort Myers
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