Office Support

Office Support Position Summary

Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.

Qualifications and Required Experience for Office Support:

  • Excellent communication skills and a compassion for older adults.
  • Experience in sales preferred.
  • Supervisory experience preferred.

Primary Responsibilities for Office Support:

  • Ensure the highest quality of customer service is available for our residents.
  • Respond and address to any resident concerns which arise during shift.
  • Responsible for carrying out any emergency procedures required during shift.
  • Responsible for sales initiatives as described and outlined in the American House Sales Manual.
  • Perform welcome orientation with new residents.
  • Responsible to be knowledgeable and successful using the BILD sales system.
  • Responsible for running or overseeing weekend activities.
  • Notifies Executive Director of emergency situations.
  • Notes areas or articles in need of repair and reports to Assistant Director.
  • Other duties as assigned by Executive Director.
Job global location: 
Southeastern Michigan