Careers
Office Support

SUMMARY:

Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Include the following.  Other duties may be assigned as needed.

  • Ensure the highest quality of customer service is available for our residents
  • Respond and address to any resident concerns which arise during shift
  • Responsible for carrying out any emergency procedures required during shift 
  • Responsible to be knowledgeable and successful using the BILD sales system 
  • Responsible for running or overseeing weekend activities
  • Notifies Executive Director of emergency situations
  • Notes areas or articles in need of repair and reports to Assistant Director
  • Other duties as assigned by Executive Director

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • Excellent communication skills and a compassion for older adults 
  • Experience in sales preferred
  • Supervisory experience preferred

LANGUAGE SKILLS: 

Ability to read, analyze, and interpret facility forms, signs and product instructions.  Ability to speak clearly and interpret verbal communication.

OTHER SKILLS AND ABILITIES:

  • High degree of interpersonal relationship skills
  • Strong organizational and time-management skills
  • Considerable initiative, judgment, and leadership skills
  • Telephone skills
  • Problem solving and logic skills
  • Computer skills
Community: 
West Bloomfield
Job global location: 
Southeastern Michigan

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Office Support | American House

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