Ongoing List of Actions Taken To-Date:

Residents and Families:

  • Rolled out vaccination clinics to all locations and became a certified COVID-19 vaccine provider.
  • Instituted an ambitious vaccination campaign for residents and employees. 
  • Distributed letters to residents/families around measures we are/have been taking to combat the illness, as well as safety precautions we are implementing at our communities.
  • Posted CDC recommended literature at our communities.
  • Posted signage at our community entrances limiting visitors to immediate family members (for visits that are medically necessary, or for residents on Hospice), essential care providers and emergency personnel.
  • Implemented screening for all visitors and staff before entering the building.
  • Discontinued all activities and communal dining until further notice.
  • Conducting on-going assessments to make sure we have no residents who are symptomatic.


  • Created a corporate-level COVID-19 internal response team, which meets regularly.
  • Focused on prevention and added safety measures.
  • Requiring all employees to wear face masks at all times.
  • Screening staff prior to, and at the end of, every shift.
  • Initiated additional trainings and in-services to frontline staff on preventive measures (e.g., regular hand washing, coughing into a tissue) and precautions (e.g., regularly cleaning common area surfaces).
  • Monitoring staff for symptoms.
  • Enhanced our cleaning and sanitation procedures and protocols related to COVID-19.

Regulatory Authorities:

  • Participating regularly in national health organization webinars and conference calls regarding COVID-19.
  • Monitoring the CDC website for daily updates.
  • Partnering with third-party, on-site health care providers and on-site physicians for prevention strategies and protocols.