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Important Updates

Winter Storm Updates

With the impacts of Winter Storm Fern we are closely monitoring for any updates that will have an impact on the day-to-day operations of our Tennessee locations, which stand bear the greatest impacts from the storm. We are asking families to monitor or community's Facebook pages, and ensure you have the SeniorSimon App downloaded, as those will be the best places to post updates about the situation as it develops. Please see links below for the related pages.

American House Brentwood – Winter Storm Fern Updates:

1/26/2026 - 4:30 PM EST

We are happy to report that American House Brentwood's electricity from the power grid has been restored. Energy from the generator is no longer necessary.

1/26/2026 - 11:45 AM EST

We are providing you with a full update regarding Winter Storm Fern and the steps American House Brentwood has taken to ensure the safety and comfort of our residents.

As many of you are aware, our community lost power at approximately 7:30 a.m. on Sunday, January 25. Our onsite generator immediately activated and was able to support heat in several common areas, a limited number of electrical outlets, and essential culinary equipment so meal service could continue.

Recognizing the severity of the storm and the widespread outages in our area, we submitted an official request to the State of Tennessee to help prioritize our community for utility restoration and diesel fuel support. Unfortunately, we were notified by the electric company later that evening that they could not guarantee power restoration for an estimated 4–5 days.

Given that timeline, we took immediate action.

Generator Support and Increased Power

To ensure our residents remained safe and comfortable, we contracted with an emergency power provider to deliver a larger generator capable of supporting the full building. While the first unit delivered this morning was not large enough to power the entire community, it is significantly more powerful than our onsite generator and has expanded our available heat and power.

A full-building generator—capable of supporting all systems—will arrive in approximately five hours. Once connected, it will remain onsite until permanent power is fully restored.

Our Team’s Commitment

We want to extend our sincere appreciation to the entire American House Brentwood team for their dedication throughout this event. In particular, we are grateful for Executive Director Barry James, whose leadership, communication, and hands-on support have been instrumental in navigating this challenging situation.

Thank You

We appreciate your patience, understanding, and trust as we continue responding to the impacts of this winter storm. The safety and well-being of our residents remain our top priority, and we will continue sharing updates as new information becomes available.

If you have any questions or needs, please contact the community at any time.

Stay safe and warm,
American House Brentwood Leadership Team

List of TN communities' Facebook pages and phone numbers:

American House’s Communication Plan:

Part of American House’s Emergency Plan includes provisions that allow for regular updates and communications to families. Please visit your community’s website and Facebook page for ongoing, up-to-date information and download the SeniorSimon app.

We take the safety of our residents seriously and are committed to taking the necessary precautions to address issues that any severe weather conditions may present.