Nine American House Communities Receive Choice Community Awards by Holleran Consulting

A total of nine American House communities have been honored with Holleran’s 2025 Choice Community Award. This recognition for their admirable resident engagement and satisfaction scores, places them at the top of the benchmark of Life Plan Communities across the nation. The nine communities earned the following:

Florida Winners

American House Coconut Point – Resident Engagement Award in Assisted Living
American House Wildwood – Resident Satisfaction and Resident Engagement Awards in Independent Living
American House Zephyrhills – Resident Engagement Award in Memory Care

Tennessee Winners

American House Johnson City – Resident Engagement Award in Assisted Living
American House Hamilton Place – Resident Engagement Awards in Assisted Living & Memory Care
American House Bartlett – Resident Engagement Award in Assisted Living

Michigan Winners

American House Charlevoix – Resident Engagement Award in Independent Living
American House Spring Lake – Resident Engagement Award in Assisted Living

New Hampshire Winners

American House Keene – Resident Engagement Award in Assisted Living

These communities are at the top of the Holleran National Benchmark for senior living organizations across the country. This is a prestigious honor which requires achieving a score within the top 85th percentile of Holleran’s benchmark for each category. A proprietary algorithm, developed by Holleran’s highly trained statisticians, researchers and analysts, determines Choice Community Award recipients.

American House President, Jeff Floyd, was both proud and honored to earn nine Choice Community Awards, stating, “American House places extreme value on the resident/family satisfaction and engagement survey results we receive through Holleran. Earning the accolades of a Holleran Choice Award demonstrates our commitment to building strong relationships between team members and those we serve. Though no surprise, I am thrilled that the teams achieved this award.”

Holleran has the largest benchmark of its kind, measuring both resident and employee engagement and satisfaction in the senior living space. Currently, the benchmark comprises more than 216,000 resident and employee surveys, from over 685 organizations across 34 states, DC and Canada, all completed within the last three years.

"We are excited to recognize the Holleran 2025 Choice Communities," said Christine Walley, President of Holleran. “This prestigious recognition highlights the incredible work being done to cultivate strong, meaningful connections within communities. It reflects the dedication of organizations that prioritize the engagement and satisfaction of both their employees and their residents, understanding that when both are supported, the entire community thrives. We are proud to celebrate these outstanding achievements and the profound impact they have on building environments where people feel valued and engaged."

American House has been serving seniors since 1979 and has over 60 thriving communities nationwide. From the perspective of Jodie Audia, VP of Life Enrichment and Cognitive Programming at American House, “Gaining the distinction of the Holleran benchmark not only justifies our ongoing commitment to the seniors in our care, it also allows us valuable insight into how we can continue to improve the happiness and well-being of our residents.”

Learn more about American House Senior Living at AmericanHouse.com.

About Holleran Community Engagement and Research Consulting: Holleran is the premier provider of employee and resident engagement and satisfaction research and benchmarks, serving not-for-profit senior living providers nationally. For over 30 years, Holleran has specialized in researching and consulting with senior living providers, retirement communities, and health care systems to develop business strategies that match their mission, vision and values. Utilizing sophisticated research analysis, alongside our extensive survey benchmarks, leaders gain a clear vision of the strengths and opportunities within their business. Learn more at Holleranconsult.com.

About American House:
Ranked 22nd largest senior housing provider, American House has over 60 communities in the U.S. and has built a reputation of operational excellence since its inception over 45 years ago. Founded in 1979, American House provides high-quality Independent Living, Assisted Living and Memory Care housing, serving seniors in the Midwest, Southeast and New England. Learn more about American House Senior Living at AmericanHouse.com.